Alerts

Tapeboard Alerts fires on price, percent, volume, VIX, and volume-spike triggers across any ticker, with in-app, desktop, sound, and email channels gated by tier.

Tapeboard Alerts fires when a ticker crosses a level, a percent threshold, a volume floor, or a VIX trigger — and pushes the notification to the channels you've enabled. Six trigger types, four channels, one inbox at /notifications.

The alerts manager — price, indicator, and scanner-driven alert rules with delivery options

What it is

A rules engine running server-side over the streaming quote feed. Each rule is a (symbol, trigger_type, threshold) tuple plus optional repeating flag. When the condition fires, the server creates a notification and fans it out to your enabled channels in priority order: in-app first (always on), desktop (via the browser Notifications API), sound (Pro+), email (Pro+).

When to use it

Set price alerts at the levels you've drawn on the chart — support, resistance, breakout triggers — so you don't have to watch every tick. Set VIX-above alerts to know when the regime changes. Set volume-spike alerts on illiquid small-caps so you catch the unusual print before the move.

Open it

Path: /settings/alerts (manage rules and notification preferences); /notifications (the inbox of triggered events)
Shortcut: none — accessible from the §TOOLS group in the sidebar
Tier-gate: Free gets three concurrent alerts and silent in-app/desktop only; Pro and Terminal unlock unlimited alerts, sound, and email

How to use it

Open /settings/alerts. The top of the page shows your plan, your alert count vs. tier cap, and your notification preferences.
Enable the channels you want under Notification Preferences — Desktop notifications, Sound alerts (Pro+), In-app notifications. The browser will prompt for desktop notification permission the first time you toggle it on.
Use the form to create a rule: enter a Symbol, pick a Type, set the Value. Submit. The rule shows up in the Active Alerts list immediately.
Click the trash icon on any rule to delete it; Clear All nukes every rule.
Triggered events land in /notifications and (if enabled) the desktop notification tray. The inbox keeps server-side history; clearing the in-app list doesn't delete server records.
To set a price alert directly from a chart, right-click the price axis at the level you want — the alert form opens pre-filled with that ticker and price.

Fields

Trigger type	Fires when
`price_above`	Last price > threshold
`price_below`	Last price < threshold
`percent_change`	Absolute session percent change ≥ threshold
`volume_above`	Cumulative session volume > threshold (shares)
`vix_above`	VIX last > threshold
`volume_spike`	Real-time volume rate exceeds the historical average by the threshold multiplier

Limits

Free tier: 3 concurrent alerts, no sound, no email
Pro and Terminal: unlimited alerts, sound, email; alerts.sound and alerts.unlimited feature flags
Triggers evaluate against the streaming quote feed during market hours and extended hours; outside market hours (8 PM–4 AM ET, weekends, holidays) rules are dormant
Repeating alerts re-fire each time the condition crosses; non-repeating alerts auto-disable after the first fire
VIX alerts fire on a 15-second polling cadence, not on every tick — sub-15s VIX moves may be missed
Server-side notification retention: indefinite — notifications persist until you delete them (per-row trash, or Clear All in /notifications)

Troubleshooting

I set an alert but nothing fired even though price crossed the level. Three causes: (1) the rule was non-repeating and already fired earlier — check /notifications; (2) the ticker isn't in the active streaming universe (very illiquid OTC names); (3) extended hours were involved and the trigger fired but your browser blocked the desktop notification.

Desktop notifications never show up. Browser permission. Open chrome://settings/content/notifications (or your browser's equivalent), confirm tapeboard.com is set to Allow, then toggle the preference off and back on to re-register.

Sound alerts silent on Pro. The Sound alerts preference toggle needs to be on AND the page needs focus — most browsers gate audio playback on user interaction. Click anywhere on the page once after the session starts.

Email alerts not arriving. Check spam — alerts come from [email protected]. If still missing, verify your account email in Settings → Account.